About Indira Medicare

Indira Medicare is a manufacturer of premium medical consumables established in 2019. We specialize in producing high-quality sterile gauze swabs, dressing pads, gamjee rolls, abdominal sponges with X-ray detect thread, eye pads, gloves (powdered), bandage cloths, gauze cloth, roller bandages, adult underpads, absorbent cotton rolls, triangular bandages, and 4-ply gauze rolls.

Our products are developed using high-quality raw materials sourced from reliable vendors, focusing on delivering safe, hygienic, and dependable medical goods at competitive prices within committed timelines.

Use of Our Website

Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

User Responsibilities

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

Prohibited Activities

You must not:

• Use the website for any fraudulent or unlawful purpose
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Copy, modify, or distribute our content without permission
• Use automated systems to access the website without permission

Product Information and Availability

Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Quality Standards

Our products meet international quality standards and comply with regulatory requirements. We maintain rigorous quality control measures throughout our manufacturing process.

Pricing and Payment

Price Information

All prices are listed in Indian Rupees (INR) and are subject to change without notice. The price applicable to your order will be the price at the time you place your order.

Payment Methods

We accept various payment methods including credit/debit cards, net banking, UPI, and other digital payment options through our secure payment gateway.

Payment Security

All payment information is processed securely through encrypted channels. We do not store your payment information on our servers.

Taxes

Prices are exclusive of applicable taxes (GST). Tax amounts will be calculated and added to your order total during checkout.

Ordering and Delivery

Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in product information, or payment issues.

Shipping and Delivery

We aim to deliver orders within the committed timeline. Delivery times may vary based on location and product availability. We are not liable for delays caused by factors beyond our control.

Shipping Costs

Shipping costs are calculated based on order weight, dimensions, and delivery location. These costs will be displayed during checkout.

Risk of Loss

Risk of loss passes to the buyer upon delivery to the carrier. We recommend inspecting products upon delivery and reporting any damage immediately.

Returns and Refunds

Return Policy

Due to the nature of medical consumables, we generally do not accept returns unless the product is damaged, defective, or incorrect. All return requests must be made within 7 days of delivery.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately with photographic evidence. We will arrange for replacement or refund at our discretion.

Refund Process

Refunds will be processed within 7-10 business days after approval. Refunds will be credited to the original payment method.

Non-Returnable Items

Opened or used medical products cannot be returned for hygiene and safety reasons.

Medical Disclaimer

Product Use

Our products are intended for medical use by qualified healthcare professionals. We are not responsible for misuse or improper application of our products.

Medical Advice

The information provided on our website is for general informational purposes only and is not intended as medical advice. Always consult with qualified healthcare professionals for medical decisions.

Allergies and Sensitivities

Users should check for allergies or sensitivities to product materials. We are not liable for allergic reactions or sensitivities.

Contact Us

If you have any questions about these Terms and Conditions, please contact us: